I want to deactivate my portal account

Shianty W.

Shianty W.

Last updated on Jun 4, 2026

Step-by-Step Instructions

  1. Log in to your Booster account using your username and password.

  2. Navigate to Account Settings from your dashboard.

  3. Select Security from the settings menu.

  4. Click Deactivate Account.

  5. Choose the appropriate reason for your account deactivation.

  6. Review the confirmation notice and submit your request.

Once confirmed, a 24-hour deactivation countdown will begin. Your account will remain temporarily accessible during this period.

24-Hour Deactivation Countdown

  • After submitting a deactivation request, your account will enter a 24-hour grace period.

  • During this time, you may cancel the deactivation by logging back into your account.

  • If no action is taken within the 24-hour period, your account will be permanently deactivated and access will be fully restricted.

Important Notes Before Deactivation

  • All active services and orders may be paused or terminated once the account is fully deactivated.

  • Remaining balances, credits, or promotional funds may not be refundable.

  • Accounts with pending disputes, violations, or investigations may remain suspended beyond the 24-hour period.

  • Reactivation after permanent deactivation is not guaranteed and subject to administrative review.

Need Assistance?

If you deactivated your account by mistake or have concerns regarding the process, please contact our Help Center before the 24-hour countdown expires.